Privacy Policy

1. Who is responsible?

Edumundo B.V. is the data controller. Jan van Nassaustraat 113 2596 BS Den Haag Email (privacy/contact): info@edumundo.com

2. Which personal data do we process?

We process personal data that you provide when you request a demo or contact us, such as:

• Name
• Institution/organisation
• Email address
• Phone number (optional)
• Content of your message/request

Additionally, we may process limited technical data necessary for the security and operation of the website, such as IP address and timestamps in server logs.

3. What do we use your data for?

We process your personal data for:

1. Handling demo requests and contact enquiries (e.g. responding, scheduling demos).
2. Follow-up and relationship management related to your request (e.g. contacting you about the demo).
3. Security and technical operation of the website (e.g. preventing abuse).

4. On what legal basis?

We process personal data based on:

• Pre-contractual steps / performance of a contract: to handle your demo request.
• Legitimate interest: to follow up on requests, organise our communication, and secure the website.
• Consent: only when we explicitly ask for it.

5. With whom do we share your data?

We only share personal data when necessary for the purposes described above or when legally required. The data you enter in the demo form is processed so that we can follow up on your request and contact you. When requesting a demo, you can optionally subscribe to our newsletter. For processing demo requests and sending newsletters, we use the services of the American company HubSpot. HubSpot processes this data on our behalf (as a processor). This company stores your email address and possibly your name on servers in American data centres. The company only sends newsletters on our behalf. We have not given HubSpot permission to process the data in any way other than what is necessary for sending the newsletter, including associated analytics. We have concluded a data processing agreement with HubSpot.

6. Use of personal data

General visitor data is recorded on the website. In this context, the IP address of your computer, any username, the time of request, and data sent by the visitor's browser may be recorded and used for statistical analyses of visit and click behaviour on the website. You can contact us via various contact forms on the website. If you fill these in or send us an email, we will retain this data for as long as necessary for a complete response and handling.

7. Google Analytics 4

Only after you accept the Analytics category in our cookie banner, we load Google Analytics 4 (property G-HMG428Q3R8), provided by Google Ireland Ltd. (and Google LLC in the US). We use it solely to measure how visitors find and use the site so we can improve it.

• Legal basis: your consent (Art. 6(1)(a) GDPR), withdrawable at any time via cookie preferences.
• IP anonymisation is enabled; no advertising features are activated.
• Google Consent Mode v2 is configured so analytics signals stay denied until you accept.
• Transfers to the US take place under the EU-US Data Privacy Framework.
• Retention: 14 months in GA4; aggregated reports may be kept longer.
• GA is not loaded on internal pages under /studio.

8. Marketing: HubSpot, Google Ads and LinkedIn

Only after you accept the Marketing category in our cookie banner, we load the HubSpot tracking code (which also loads Google Ads tag AW-969754081) and the LinkedIn Insight Tag (partner ID 2014889). We use these to understand which campaigns bring visitors and demo requests, and to measure advertising results. A successful demo request is reported to LinkedIn as a conversion.

• Legal basis: your consent (Art. 6(1)(a) GDPR), withdrawable at any time via cookie preferences.
• Providers: HubSpot Inc., Google Ireland Ltd. and LinkedIn Ireland Unlimited Company; data may be transferred to the US under the EU-US Data Privacy Framework.
• Declining keeps all three switched off. See our cookie policy for the exact cookies.

9. Fonts and icons

Our fonts are loaded from Bunny Fonts (fonts.bunny.net), an EU-hosted service by BunnyWay d.o.o. (Slovenia) that does not log or store visitor data and sets no cookies. Icons are loaded from the cdnjs network run by Cloudflare. To deliver these files, your browser shares your IP address with these services, as with any website request. No cookies are set and no tracking takes place. Legal basis: our legitimate interest in a fast, working website (Art. 6(1)(f) GDPR).

10. Security

We take appropriate technical and organisational measures to protect personal data against loss and unauthorised access (e.g. secure connections and access management).

11. Your rights

You have the right to:

• Access, correction and deletion (where applicable)
• Restriction of processing (where applicable)
• Objection to processing based on legitimate interest
• Data portability (where applicable)
• Withdrawal of consent (if processing is based on it)

You can send a request to info@edumundo.com. We may ask you for information to verify your identity.

12. Complaints

You can contact us at info@edumundo.com. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

13. Changes

We reserve the right to make changes to this privacy policy. We recommend that you regularly consult this privacy policy so that you are aware of any changes.